1. Our Commitment to Your Privacy
At Wilson Shop, we apply the same precision to protecting your data as we do in crafting our tour-proven tennis equipment. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit tennisgearoffer.com or purchase our performance gear.
2. Information We Collect
To provide our tournament-ready service, we collect:
- Personal Details: Name, email, shipping address (70 Albert St, Dundee, GB DD4H 6XU), and contact information needed for equipment delivery
- Payment Information: Encrypted transaction details through Visa, MasterCard, JCB, or PayPal (we never store full card numbers)
- Equipment Preferences: Your selections of rackets, string sets, or clay court shoes to improve future recommendations
- Technical Data: IP address, browser type, and device information for security and site optimization
3. How We Use Your Information
Your data helps us serve you with the efficiency of a professional string job:
- Process orders for tour rackets, string reels, and other performance gear
- Provide fraud protection matching our premium product standards
- Communicate order status with the speed of our 1-2 business day processing
- Improve our ball packages and racket bag designs based on customer trends
- Respond to inquiries at [email protected] faster than a 130mph serve
4. Data Sharing & International Transfers
Like our global payment options, some data may cross borders:
- Shipping Partners: Only what’s necessary to deliver your clay court shoes or racket bags worldwide (excluding select Asian regions)
- Payment Processors: Secure handlers like PayPal for transaction processing in GBP (£)
- Legal Requirements: When necessary to comply with laws or protect our business integrity
5. Data Security Measures
We protect your information with the same 256-bit SSL encryption technology that secures our payment processing – the digital equivalent of the premium padding in our racket bags.
6. Your Rights (GDPR & Global Standards)
As a serious tennis player, you control your data:
- Access: Request details of personal information we hold
- Correction: Update inaccurate details (especially important for custom string jobs)
- Deletion: Request removal of non-essential data
- Objection: Opt-out of marketing communications
Contact us at [email protected] to exercise these rights.
7. Cookies & Tracking Technologies
Like the precise engineering in our clay court shoes, we use cookies to:
- Remember your racket preferences and shopping cart items
- Analyze site traffic patterns to improve your browsing experience
- Provide personalized recommendations for tour-level equipment
You may adjust cookie settings in your browser, though this may affect certain site functions.
8. Policy Updates
We may update this policy as our business evolves, just as we continuously improve our tournament rackets and string sets. Significant changes will be communicated through our website or email.